Contact

Get in touch

Every enquiry is handled through a single address. Please put the relevant subject at the start of your message so it reaches the right process quickly.

Email contact@aestheticbid.com. Postal address: Francisco Serralvo, C/ La Unión Mercantil 33, 29004 Málaga, Spain.

Last updated 15 September 2026. This document describes how AestheticBid actually operates today. It is a working document prepared without professional legal review and does not constitute legal advice.

01

Choose a subject

General support

General support

Questions about the ranking, profiles, search or how the platform works.

Include: What you were doing and the page or business involved.

Email about this

Billing

Billing & payment

Charges, receipts, failed or duplicate payments, and refund requests based on our error.

Include: Business name, approximate date and time of the payment, and what went wrong.

Email about this

Claim / ownership

Claim & ownership

Claiming a business, account access, or a competing ownership assertion.

Include: Business name, profile link, your role and the basis of your authority.

Email about this

Listing correction

Business correction

Wrong address, closed location, wrong website, misspelled name or outdated details.

Include: Profile link, the incorrect information and the correct information.

Email about this

Removal / dispute

Removal & disputes

Requests to withdraw a profile, or disputes about published information or media.

Include: Profile link, your role, what you dispute and the outcome you are asking for.

Email about this

Legal

Legal

Legal notices, intellectual property matters and questions about our Terms.

Include: The material or clause concerned and the basis of your claim.

Email about this

Privacy

Privacy

Questions or requests about personal data held by AestheticBid.

Include: The account email or business concerned and what you are asking for.

Email about this
02

Response times

We read every message and work through requests in the order received. We have not yet committed to a fixed response window, so none is stated here. Urgent billing problems should be sent with “Billing” in the subject line.

03

Before you write

Many questions are already answered in the ranking disclosure, the payment and refund policy and the listing policy.

AestheticBid cannot answer clinical or treatment questions and cannot book appointments. Contact the business directly for anything relating to its services.